Careers

OSMC is dedicated to providing the highest quality care for diseases and injuries of the musculoskeletal system within a patient-centered, service-driven environment. Our team works collaboratively to ensure every patient receives exceptional care and support throughout their treatment journey.

This person will be performing fluoroscopic procedures employing equipment, primarily C-Arms, which emit ionizing radiation. This person must perform a variety of procedures with the knowledge and ability to apply a prescribed amount of radiation for the purpose of obtaining optimal fluoroscopic pictures for interventional pain procedures. Candidates must be a graduate of an accredited radiologic technologist program. Current Indiana license as a Radiologic Technologist required. Current registration with the ARRT required.

ASC Revenue Specialist

Position Summary

OSMC is dedicated to providing the highest quality care for diseases and injuries of the musculoskeletal system within a patient-centered, service-driven environment. Our team works collaboratively to ensure every patient receives exceptional care and support throughout their treatment journey.

The Ambulatory Surgery Center (ASC) Revenue Specialist is responsible for a variety of revenue cycle functions, including patient billing, charge entry, payment posting, insurance claim processing, collections, and claims follow-up. This position plays a key role in ensuring accurate and timely reimbursement while providing excellent customer service to patients, insurance carriers, and internal staff. This role will work exclusively with patients over the telephone assisting the patient on their billing processes.

The ideal candidate will be detail-oriented, highly organized, and capable of multitasking in a fast-paced environment supporting two surgery center locations. Strong computer, communication, and customer service skills are essential.

Essential Functions and Responsibilities

• Handle incoming patient inquiries and respond to insurance company questions.
• Assist in identifying and resolving patient billing concerns and account discrepancies.
• Ensure appropriate collection of copayments, prepayments, deductibles, and self-pay balances.
• Monitor patient accounts and assist with payment arrangements as needed.
• Review, code, process, and submit insurance claims accurately and timely.
• Research and follow up on outstanding insurance claims to secure reimbursement.
• Enter surgical charges and verify accuracy of insurance and patient information.
• Correct claim errors and facilitate submission of clean claims.
• Post incoming insurance and patient payments accurately and promptly.
• Prepare claims for rebilling, reconsideration, or appeal when necessary.
• Appeal payment denials, underpayments, and incorrect insurance adjustments.
• Verify and process patient and insurance refunds.
• Gather and provide medical records for patients, insurance companies, attorneys, and courts as authorized.
• Respond to internal billing inquiries through telephone and email communication.
• Maintain strict patient confidentiality in accordance with HIPAA regulations.
• Perform other related duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Prior medical billing, revenue cycle, or healthcare office experience required.
• Knowledge of insurance claims processing, medical terminology, and reimbursement practices preferred.
• Strong attention to detail and problem-solving skills.
• Proficiency with computer systems and electronic medical records.
• Excellent customer service, communication, and organizational skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

This position offers the opportunity to play an integral role in supporting the financial operations of the Ambulatory Surgery Center while ensuring a positive experience for patients and providers alike.

OSMC is dedicated to providing the highest quality care for diseases and injuries of the musculoskeletal system within a patient-centered, service-driven environment. Our team works collaboratively to ensure every patient receives exceptional care and support throughout their treatment journey.

The Certified Surgical First Assist (CSFA) shall provide aid in exposure, hemostasis, closure, and other intraoperative technical functions that help the surgeon carry out a safe operation with optimal patient results. In addition to intraoperative duties, the CSFA performs preoperative and postoperative duties to better facilitate patient care. The CSFA shall perform these functions during the operation under the direction and supervision of the surgeon and following appropriate laws and regulations. Must be a graduate of a Surgical Technologist program. Graduate of a Certified Surgical First Assist program. BLS Certification required.  This role is offering a $10,000 Retention Bonus "FOR EXTERNAL CANDIDATES FULL TIME HIRES ONLY" .

OSMC is dedicated to providing the highest quality care for diseases and injuries of the musculoskeletal system within a patient-centered, service-driven environment. Our team works collaboratively to ensure every patient receives exceptional care and support throughout their treatment journey.

The Clinical Therapy Technician will support the physical/occupational therapists and therapy assistants by preparing treatment areas, materials and supplies under the supervision of licensed therapist(s), including but not limited to documentation, appointment scheduling, setting up equipment, demonstrating proper use of equipment, sterilization of equipment, monitoring and maintaining supply inventory, applying dressings and hot or cold pack and performing opening and closing duties. Bilingual skills are a plus! Travel to other offices is required.

OSMC is dedicated to providing the highest quality care for diseases and injuries of the musculoskeletal system within a patient-centered, service-driven environment. Our team works collaboratively to ensure every patient receives exceptional care and support throughout their treatment journey.

The Clinical Therapy Technician will support the physical/occupational therapists and therapy assistants by preparing treatment areas, materials and supplies under the supervision of licensed therapist(s), including but not limited to documentation, appointment scheduling, setting up equipment, demonstrating proper use of equipment, sterilization of equipment, monitoring and maintaining supply inventory, applying dressings and hot or cold pack and performing opening and closing duties. Bilingual skills are a plus! Travel to other offices is required.

Insurance Representative

OSMC is dedicated to providing the highest quality care for diseases and injuries of the musculoskeletal system within a patient-centered, service-driven environment. Our team works collaboratively to ensure every patient receives exceptional care and support throughout their treatment journey.

Responsibilities include coding and processing insurance claims, reviewing claims for accuracy and completeness, and correcting or completing claim forms as needed. This position is responsible for researching claim issues, entering data into the insurance claims processing system, and following up on outstanding claims to ensure timely reimbursement to ensure the proper payment process for the company.

Additional duties include preparing claims for resubmission or appeal when necessary, resolving billing discrepancies, and working with insurance carriers to obtain claim status updates and payment information. This will require a great deal of telephone skills and the person must be comfortable working off a telephone with strong customer service skills to find the needle in the haystack.

The ideal candidate will possess strong attention to detail, excellent organizational skills, and the ability to work effectively in a fast-paced healthcare environment. Prior medical insurance claims experience is a MUST. Knowledge of insurance regulations, claim submission processes, and medical terminology is highly desirable. This role does require a minimum of a GED/High School Diploma to apply.

Maintenance Assistant

OSMC is dedicated to providing the highest quality care for diseases and injuries of the musculoskeletal system within a patient-centered, service-driven environment. Our team works collaboratively to ensure every patient receives exceptional care and support throughout their treatment journey.

Join Our Maintenance Team!

Orthopedic & Sports Medicine Center (OSMC) is seeking a Maintenance Assistant to join our team. Come work for an organization that values its employees and treats every team member as an important part of our success.

At OSMC, we offer a positive work environment, team outings, company-sponsored events and festivals, and a strong commitment to work-life balance.

This position will work across our six Michiana-area locations and will utilize a company-owned vehicle to travel between sites. A clean driving record is required for this role.

Position Summary

The Maintenance Assistant will support the Maintenance Supervisor in the repair, maintenance, and upkeep of the organization's facilities, grounds, fleet vehicles, and related services. Responsibilities may include general maintenance, housekeeping support, security-related tasks, grounds maintenance, and assisting with facility improvement projects.

Qualifications

• High school diploma or equivalent required
• Technical or skilled trades training preferred
• Trade or vocational school coursework in areas such as:
  • Electrical systems
  • Plumbing
  • Heating and cooling systems
  • Building maintenance
• Journeyman's License preferred, but not required
• Valid driver's license with a clean driving record
• Ability to travel between OSMC locations using a company vehicle
• Strong troubleshooting and problem-solving skills
• Ability to work independently and as part of a team

Pre-Employment Requirements

Employment is contingent upon successfully completing:

• Motor vehicle record check
• Criminal background check
• Pre-employment drug screening

Why Join OSMC?

• Supportive team-oriented culture
• Employee appreciation events and company festivals
• Work-life balance
• Opportunity to work across multiple locations and gain diverse maintenance experience
• Meaningful work supporting patient care and employee safety

Apply today and become part of an organization committed to excellence in patient care and employee satisfaction!

OSMC is dedicated to upholding the highest quality care for the disease and injuries of the musculoskeletal system within the framework of a patient-centered, service-directed organization. Given this philosophy, each employee is expected to maintain an attitude of teamwork within the structure of an organization that is service-oriented and places the patient at the center of our activities.

OSMC prides itself on the care we offer to our patients and values our staff. We offer an excellent benefits package and a competitive PTO plan which accrues biweekly allowing for an outstanding work/life balance.

OSMC is currently offering an exciting opportunity for​ Advanced Practice Providers (APP) to join our organization. An Advanced Practice Provider (APP) refers to a healthcare professional, including a Nurse Practitioner or Physician Assistant, who has advanced training and can provide an advanced level of medical tasks independently and collaborates with a physician. The APP will assess and treat patients using advanced clinical knowledge and skills to identify abnormal conditions, order and analyze diagnostic images, educate on pre and post-operative care, diagnose health problems, develop and implement treatment plans, evaluate patient outcomes, and collaborate with or refer to physicians in the practice and community, as well as assist orthopedic surgeons during surgical procedures, wound closure and casting.

We have the opportunity based ​​within our OSMC clinic setting.  The clinic-based position will be primarily located at our Elkhart California Road corporate office; however, the ideal candidate must be willing to travel between OSMC locations, including Elkhart, Goshen, Granger, Nappanee, and Middlebury.

This position will report directly to the practice physicians, with a dotted-line reporting relationship to the Chief Operating Officer.

The ideal candidate will have 5+ years' experience in an Ortho setting is preferred with a Master's Degree from an accredited (ARC-PA) Physician Assistant program, a Certification by the National Commission on Certification of Physician Assistants (NCCPA), State licensure as a Physician Assistant, a Controlled substance license and DEA registration, CSR Prescriptive Authority, Certification in Basic Life Support (BLS) and Advanced Cardiovascular Life Support (ACLS) or the following Nurse Practitioner educational requirements of a Master's Degree from an accredited (APRN) Advanced Practice Registered Nurse Program, Certification as an Adult or Family Advanced Practitioner through the American Nurse Credentialing Center (ANCC), the Nurse Practitioner Credentialing Center (NPCC) or the American Academy of Nurse Practitioners (AANP), State licensure as an APRN, Controlled substance license and DEA registration, CSR Prescriptive Authority, and Certification in Basic Life Support (BLS) and Advanced Cardiovascular Life Support (ACLS).

OSMC is dedicated to providing the highest quality care for diseases and injuries of the musculoskeletal system within a patient-centered, service-driven environment. Our team works collaboratively to ensure every patient receives exceptional care and support throughout their treatment journey.  Seeking staff Occupational Therapist for outpatient orthopedic hand clinic. Outpatient orthopedic/hand therapy experience preferred but new graduates will be considered! Candidates must be a graduate of an accredited school for Occupational Therapy and eligible for Indiana licensure. 

OSMC is Hiring for a Pain Management Phone Room Nurse!

OSMC is dedicated to providing the highest quality care for diseases and injuries of the musculoskeletal system within a patient-centered, service-driven environment. Our team works collaboratively to ensure every patient receives exceptional care and support throughout their treatment journey.

Why Join OSMC?

At OSMC, our nurses play a vital role in delivering exceptional patient-centered care. This position offers the opportunity to develop strong patient relationships, collaborate with experienced providers, and make a meaningful impact on the patient experience while working in a supportive and team-oriented environment. OSMC offers competitive pay and an outstanding benefits package that includes paid holidays, generous PTO for new hires, health and wellness benefits, retirement plan opportunities, and a commitment to work-life balance. We value our employees and invest in their success both professionally and personally.

Position Summary

The Pain Management Phone Room RN is responsible for providing clinical support and nursing care to the pain management patients through telephone calls, electronic communications, and virtual patient portals. Working within established nursing standards and scope of practice, this role serves as a key resource for patients seeking guidance related to pain management, medication refills, postoperative concerns, scheduling questions, and treatment plan follow-up.

The ideal candidate is compassionate, detail-oriented, and professional, with the ability to balance empathy and clinical judgment while consistently working over the telephone managing multiple priorities in a fast-paced environment. Strong computer skills and the ability to independently navigate software programs such as NexGen EHR, EPM, and Microsoft Outlook are essential.

Essential Functions and Responsibilities

• Obtain and document accurate patient information to support quality patient care and clinical decision-making.
• Respond to patient phone calls and portal messages regarding increased pain, postoperative concerns, prescription refills, scheduling, treatment updates, and other clinical questions.
• Educate patients regarding their conditions, treatment plans, medications, and provider recommendations.
• Coordinate prescription refills, medication samples, and prior authorizations under physician direction.
• Document patient interactions thoroughly and accurately within the electronic medical record.
• Schedule tests, procedures, and follow-up services as needed.
• Serve as a clinical resource for patients and internal departments.
• Prioritize, manage, and return patient calls in a timely and efficient manner.
• Collaborate with switchboard staff to triage calls requiring clinical assessment and determine appropriate next steps for patient care.
• Work closely with physicians, clinical staff, and front office personnel to ensure continuity of care and positive patient outcomes.
• Complete inspection reports, drug-screen documentation, wellness checks, and other assigned clinical tasks.
• Demonstrate proficiency in NexGen EHR, EPM, and Outlook, obtaining patient information independently as needed.
• Participate in quality improvement activities and assist with the evaluation of nursing practices, office procedures, and policies.
• Assist with the orientation, training, and mentoring of new phone office staff.
• Demonstrate fiscal responsibility through efficient use of supplies and by contributing ideas to improve processes and reduce costs.
• Maintain current nursing knowledge through continuing education, certifications, and professional development opportunities.
• Attend required meetings, training sessions, and in-services.
• Maintain strict patient confidentiality in accordance with HIPAA regulations.
• Perform other duties as assigned.

Qualifications

• Graduate of an accredited School of Nursing.
• Current Indiana Registered Nurse (RN) license required.
• Previous clinical, orthopedic, pain management, or telephone triage experience strongly preferred.
• Strong communication, customer service, organizational, and critical-thinking skills.
• Ability to prioritize tasks and manage multiple patient concerns simultaneously.
• Proficiency with electronic medical records and Microsoft Office applications.
• Ability to work independently while maintaining a collaborative team approach.

OSMC is dedicated to providing the highest quality care for diseases and injuries of the musculoskeletal system within a patient-centered, service-driven environment. Our team works collaboratively to ensure every patient receives exceptional care and support throughout their treatment journey.

A Patient Services Representative will greet patients/visitors in a prompt, courteous and helpful manner. A PSR will handle the registration of a patient with check in and out procedures following office standards for completing the necessary registration paperwork, verifying the accurate demographic information while adding any insurance information, scanning all benefit cards and identification cards into the database for accurate billing, taking payments/copays and posting payments. After the doctor’s appointment the PSR will schedule appointments according to office protocol in an efficient and timely manner over telephone and within the office. Receives payments from patients, issues receipts and posts payment data. Scans patient records into EHR.

OSMC is dedicated to providing the highest quality care for diseases and injuries of the musculoskeletal system within a patient-centered, service-driven environment. Our team works collaboratively to ensure every patient receives exceptional care and support throughout their treatment journey.

This position is eligible for up to a $15,000 Retention Bonus "EXTERNAL CANDIDATES ONLY". Our Goshen Office is seeking a Staff Physical Therapist for an outpatient orthopedic clinic. Outpatient orthopedic experience is strongly preferred but new graduates will be considered! Candidates must be a graduate of an accredited school for Physical Therapy and eligible for Indiana licensure.

OSMC is dedicated to providing the highest quality care for diseases and injuries of the musculoskeletal system within a patient-centered, service-driven environment. Our team works collaboratively to ensure every patient receives exceptional care and support throughout their treatment journey.

This position is eligible for up to a $15,000 Retention Bonus "EXTERNAL CANDIDATES ONLY". Our Nappanee Office is seeking a Staff Physical Therapist for an outpatient orthopedic clinic. Outpatient orthopedic experience is strongly preferred but new graduates will be considered! Candidates must be a graduate of an accredited school for Physical Therapy and eligible for Indiana licensure.

OSMC is dedicated to providing the highest quality care for diseases and injuries of the musculoskeletal system within a patient-centered, service-driven environment. Our team works collaboratively to ensure every patient receives exceptional care and support throughout their treatment journey.

Our Middlebury Office is seeking a Staff Physical Therapist for outpatient orthopedic clinic. Outpatient orthopedic experience strongly preferred but new graduates will be considered! Candidates must be a graduate of an accredited school for Physical Therapy and eligible for Indiana licensure. This position offers a $15,000 Retention Bonus "FOR EXTERNAL CANDIDATES ONLY".

OSMC is dedicated to providing the highest quality care for diseases and injuries of the musculoskeletal system within a patient-centered, service-driven environment. Our team works collaboratively to ensure every patient receives exceptional care and support throughout their treatment journey.

Our Pre-Post RN’s will be responsible for providing friendly, caring and professional nursing care for pre-operative, post operative and pain management patients, following established standards and practices. The RN’s will monitor and assess patient conditions throughout the pre-post period and report any unusual symptoms, occurrences or discrepancies to the Lead CRNA, Clinical Manager, ASC Director, Anesthesiologist or Physicians. This role is on a PRN status and does require two shifts every six weeks.

OSMC is dedicated to providing the highest quality care for diseases and injuries of the musculoskeletal system within a patient-centered, service-driven environment. Our team works collaboratively to ensure every patient receives exceptional care and support throughout their treatment journey.

The responsibilities include managing instruments, supplies and equipment necessary during the surgical procedure. Must understand the procedures being performed and anticipate the needs of the surgeon. Must have the necessary knowledge and ability to ensure quality patient care during the operative procedure and remain constantly vigil for maintenance of the sterile field.